Agent
Role Attribute
The Agent is an intermediary or messenger who offers themselves to be the single point of contact (SPOC) to the outside world.
Purpose
The Agent monitors and manages communication with external stakeholders.
The Agent protects team members by shielding them from requests and interruptions.
Rules / Constraints
There is typically only one Agent but pairing and rotation are good options.
Featured
“The role of a writer is not to say what we all can say, but what we are unable to say.”
(Source: Anais Nin)